adesso Blog

Customer surveys provide valuable insights – but evaluating open responses is often a laborious and confusing process. In my blog post, I explain how insurance companies and pension providers in company pension schemes can use AI-supported semantic analysis to efficiently analyse feedback from their target groups, identify patterns and derive targeted improvements. Find out how AI can help you better understand the voice of your customers and make your company pension offers even more successful.

AI systems like ChatGPT and Google SGE are changing the way we search for information and opening up new opportunities for businesses. Generative AI Optimisation (GAIO) ensures that content remains visible in AI-powered search engines. In my blog post, I explain why GAIO is becoming increasingly important and how companies can benefit from it.

Public clients are often faced with the challenge of designing public tenders that meet demand and are in line with the market. Public procurement law offers the possibility of market exploration – a flexible instrument for consultation with the market. This blog post explains the legal framework, objectives, forms and limits of market exploration and dispels common myths.

The last domino has been eaten, the last firecracker shot, and the Christmas tree has long since celebrated its well-deserved retirement on the organic waste heap. So it's high time to look ahead to the new year. Regulation continues to evolve, especially for the finance and insurance industry. What new requirements will come into force in 2025 and on what date? What is to be expected? Where is there a need for action and improvement?

For years, the cloud was considered the ultimate in security and cost savings. But now some companies are wondering whether moving to the cloud was really the right decision. Security concerns, rising costs and regulatory challenges are making on-premise solutions more attractive again. In this blog post, I'll look at the causes of this cloud disillusionment and suggest alternatives.

Data is the basis for informed decisions. In the past, decisions were often made based on gut feeling. Today, data-driven approaches enable informed bottom-up decisions. However, it is only with well-thought-out visualisation that this data can reach its full potential. This blog post explains why dashboards play a crucial role in this context.

Traditionally, deployment pipelines use protected secrets to access cloud providers. These have to be managed in DevOps platforms and rotated regularly. OpenID Connect provides a modern approach: pipelines request short-lived tokens directly from the cloud provider. This blog post covers key aspects of this approach, current support from cloud providers and DevOps platforms, and shows an implementation using GitHub Actions and Azure.

Telemedicine – the treatment of patients by practitioners at a distance – has been around for years, and medical advice over the phone is nothing new either. So you might wonder why the healthcare system suddenly needs video consultations. In this blog post, I would like to give you an overview of why video consultations are more than just a phone call, what is behind them and why they should be adopted. This article is part of my blog series on the topic of telemedicine.

E-world 2025 is just around the corner, and this year adesso will once again be presenting a wide range of exciting topics - from SAP transformations and superior cloud solutions to the latest developments in the field of artificial intelligence. At the leading trade fair for the energy and water industry, we will be demonstrating how we are actively shaping the future of the energy sector. In this blog post, we give you an initial insight into the innovative approaches that are taking the industry to a new level.

Customer portals bring digital services to the customer. To successfully implement or further develop a portal of this kind, the range of functions is not the only decisive criterion for success. Rather, methodology, technology and change management are equally important success factors for getting as close as possible to the vision of a holistic customer portal. Maturity levels help to successfully manage this complex transformation. Find out more in my blog post.